Job ref no.: CT3118624-01#0090
Gate Gourmet Hong Kong Ltd

OPEX Manager NEA (Airline Catering)

Gate Gourmet Hong Kong Ltd

  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Dental plan
  • Education subsidies
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • Transportation allowance
  • … + 4 more

Job Summary

  • Work with Director Operations Northeast Asia to drive the implementation of operational excellence, best practices and standard tools in Asia and assist the business unit to achieve productivity, financial and quality goals.
  • Responsible for analyzing material and information flows from the operations to identify opportunities for improvement in productivity, material consumption, other operating expenses, quality, safety and space utilization.
  • Support, sustain and assess the rollout of gateOPEX.
  • Drive and execute OPEX (Operational Excellence) projects based on the strategy and time frame set and agreed by the Director Operations Northeast Asia.

Main Duties and Responsibilities

  • Perform diagnostics on major cost drivers (material, labor, Other Operating costs)
  • Plan, guide and support business units to achieve productivity, material waste reduction, safety and quality targets via lean transformations
  • Set up project team structure and coach unit project teams on priorities and deliverables
  • Train and build capability in all levels of organization regarding lean manufacturing
  • Enable local management to successfully drive and own improved processes
  • Coach, train and develop local management on project methodology, basic lean principles and best practice concepts
  • Actively practicing change management
  • Implement performance management tools to ensure sustainability of changes
  • Work closely with the local team in creating and maintaining related training materials
  • Make documented proposals for improvements
  • Ensure current and future states documented and savings/benefits captured through OPEX trackers (quantify effects)
  • Support the development and implementation of material management solutions (such as MIB) with units
  • Implement scorecards / planning tools
  • Propose and keep up with company Best Practices and benchmark initiatives
  • Coach other CI/OPEX Managers and lead training and presentation sessions
  • Work with Lean Manufacturing tools and techniques, such as 8 Waste, Just in Time, Value Stream Mapping, Kanban system, Problem Solving, FIFO and 5s and workplace organization including layout



  • Bachelor or Master in Business Economics, Science, Industrial Engineering or equivalent experience
  • Formal education and/or training in LEAN and /or Six Sigma

Work Experience:

  • At least 5 years’ experience in operational traditional lean manufacturing environment, leading teams, meeting deadlines and exceeding customer expectations
  • Experience analyzing operations and its cost drivers, analyzing material and information flows, and analyzing productivity, material consumption and operational expenses required
  • Experience implementing Continuous Improvement / Lean / Six Sigma concepts in manufacturing / logistics environment
  • Experience with concepts of 8 wastes, 5S, problem solving skills, Value Stream Mapping, JIT
  • Knowledge of operations/production of food industry /airline catering preferred
  • Experience in business process redesign
  • Experience in food manufacturing would be a plus

Technical Skills:

  • Good level Microsoft office tool skills (excel, word, access, Visio)
  • Knowledge of quality auditing, inspection methods
  • Detail oriented
  • Strong organizational skills, able to prioritize responsibilities and multi-task
  • Strong interpersonal skills, interact well with multiple departments as required
  • Abel to work with little supervision
  • Excellent reading, writing, and oral communication skills
  • Business-minded & customer focused
  • Result & target oriented
  • Good leadership skills
  • Good interpersonal skills
  • Pragmatic, analytical & influential
  • Ability to roll-up sleeves and work with unit teams in order to demonstrate new ways of doing things
  • Good understanding & knowledge of a manufacturing industry related to operations and processes
  • Ability to teach/use Lean and Six Sigma techniques and methods
  • Innovative & open to new ideas
  • Able to manage & handle changes, make things happen
  • Able to handle stressful working environment
  • Good PC skills
  • A proven track record of understanding and impacting on the cost drivers of product and labor cost
  • Individual must be able to prioritize multiple tasks and manage time efficiently
  • Able to work in a multi-cultural environment
  • Project & leadership experience
  • Empowering & supporting management style
  • Effectively respond to new opportunities & challenges
  • Ability to coach, influence, consult, implement, evaluate, present and initiate
  • Able to lead training sessions in Lean Concepts and create new mindsets among the operational team in Northeast Asia

Language Skills:

  • fluent in Mandarin or Cantonese or Korean or Japanese

Gate Gourmet Hong Kong Limited is located at 10 Catering Road West, Hong Kong International Airport.

Interested parties please email your application, including current and expected package to Human Resources Manager at [via CTgoodjobs Apply Now ]


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More job information
Job ref no. CT3118624-01#0090
  • N/A
Job Function
  • HK International Airport
Employment Term
  • Permanent
  • Full-time
  • 5 years
Career Level
  • Middle management level
  • Degree