Job ref no.: CT3118829-01#0033
Courtyard by Marriott Hong Kong Sha Tin

Overnight Front Desk Supervisor

Courtyard by Marriott Hong Kong Sha Tin

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Transportation allowance

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. With more than 6,700 properties in more than 120 countries, Marriott International offers more opportunities than ever before.

Job description

  • Provide overall supervision to Front Desk
  • Process / monitor all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
  • Ensure complete guest satisfaction in room assignment and future rooms sales situation
  • To be familiarize with all rooms location, hotel facilities and services
  • To review room situation on a regular basis
  • To ensure the proper manner in dealing with guests
  • Act as shift in-charge and handle guest complaint / request during the absent of the managers
  • To provide on-the-job training to new colleagues


  • Hotel school graduate with Higher Diploma or above is preferable
  • Minimum 4 years related hotel experience and preferable in Front Office
  • Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking

Interested applicants, please contact Human Resources with expected salary and availability (應徵者請利用以下途徑聯絡人力資源部):
E-mail: [via CTgoodjobs Apply Now ]
Address : 1 On Ping Street, Shatin, N.T. Hong Kong
Tel: 3940 8895

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more:

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

More job information
Job ref no. CT3118829-01#0033
  • N/A
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 4 years - 10 years
Career Level
  • Middle management level
  • Diploma or equivalent