Job ref no.: ct-ogsa
SHERATON HONG KONG HOTEL & TOWERS

Overnight Guest Service Agent, Front Office

SHERATON HONG KONG HOTEL & TOWERS

Job Summary

  • Maintain all front desk operations during overnight shift, including guest’s registration, cashiering and other guest services duties.
  • Perform night audit process and reports preparation.
  • Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Job Requirements

  • Diploma or above in hospitality management or related disciplines.
  • Minimum of 1 year relevant experience gained in sizable hotels.
  • Good customer services and communication skills.
  • Detail oriented, independent and able to handle challenge.
  • Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.
  • Knowledge of Opera Systems is an advantage.

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at [via CTgoodjobs Apply Now ]

In addition to salary, year-end incentive and associate benefits such as retirement, medical & dental, life insurance, physical checkup etc., our associates also enjoy duty meals and discounted room rate.

*Information provided by you will only be used for consideration of your application for the relevant position.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

More job information
Job ref no. ct-ogsa
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • … + 4 more