Job ref no.: CT3120228-01#0006
The BEACON owned by Good Standing (HK) Limited

Overnight Senior Guest Services Officer / Overnight Guest Services Supervisor

The BEACON owned by Good Standing (HK) Limited

Benefits
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan

Requirement

  • Diploma or above in hospitality management or related disciplines
  • 3 years' relevant experience in hotel front desk / customer relationship
  • Pleasant, presentable, confident with outgoing personality
  • Good command of spoken English, Cantonese and Mandarin
  • Candidate with less experience will be considered as Senior Guest Services Officer
  • immediately available is highly preferred
     

Responsibilities

  • Perform daily operations of front desk
  • Act as shift leader of front desk
  • Carry out room inspection for VIP guests
  • Conduct guest check-in & check-out procedure
  • Handle enquiries, telephone operator and luggage delivery
  • Responsible for on-day room sales and night audit management
  • Handle and settle crisis promptly and tactfully when arises
  • Deliver the highest level of personalized service to hotel guest
  • Shift duty is required
     

We offered -

We offer competitive remuneration package including 6 days off per month, birthday leave, annual leave, discretionary bonus, duty meal allowance and medical coverage.

Interested parties, please send your full resume with present and expected salary to Human Resources Department, The BEACON, 88 Sai Yee Street, Mongkok, Kowloon or Fax to 2960 2811 or E-mail [via CTgoodjobs Apply Now ]

The BEACON is an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only Applicants who do not hear from us within one month may consider their application unsuccessful. Personal data of an unsuccessful applicant will be destroyed within three months.

More job information
Job ref no. CT3120228-01#0006
Salary
  • N/A
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip