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Job ref no.: CT3116400-01#0002
Sweet Fashion House Company Limited

Part Time Boutique Specialist

Sweet Fashion House Company Limited

Main purposes of the job:

  • Achieve designated sales targets and KPIs; 
  • Ensure complete customers satisfaction all the time.

Key responsibilities 

Sales

  • Achieve assigned sales targets and KPIs;
  • Convey a commitment to providing unsurpassed Customer Service ensuring that follows sales procedures enthusiastically satisfy customers; 
  • Handle customer objections and enquiries in a timely manner, in order to enhance customer satisfaction;

Operations

  • Implement company regulation; operation policies and procedures;
  • Assist to manage upkeep and conditions of all equipment, fixtures and facilities of store premises;
  • Ensure all relevant QA check, standards, food and health & safety checks are completed and that all necessary remedial action is taken or issues escalated as required;

Others

  • Be the role model of Our Way culture;
  • Performs other job-related duties as assigned by the management. 

KPI 

  • Sales (ex: sales achievement, etc.)
  • Operations (daily operation targets assigned by line manager)
  • Customer Service (ex: MSP; CRM, etc.)

Job Requirements 

Knowledge and skills 

  • Strong communication skills (Cantonese, Mandarin and inter-personal skills) ;
  • Sales skills;
  • Initiative and learning oriented;

Education 

  • High school or Vocational School Graduate;
  • Hospitality management;

Experience

  • Previous experience in customer service, hotel, retail or food industry preferred;

More job information
Job ref no. CT3116400-01#0002
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Part-time
Experience
    N/A
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree