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Livi Bank Limited

Part-time Credit Control Officer

Livi Bank Limited

Job Highlights

  • Virtual Bank/Fintech
  • Outbound calls exp preferred
  • Credit/ Debt Collection exp preferred

We are currently seeking a high caliber professional to join our department as Credit Control Officer

Responsibilities:

To support the business and credit control of the department with particular focus on the following aspects:

  • Carry out necessary debt recovery action (e.g. making outbound calls, mailing reminder notice) and follow up with the customer on past due accounts
  • Manage and monitor the performance of delinquent rate, flow rate and debt recovery
  • Resolve related disputes with internal and external parties in compliant with customer’s/ company’s policies and procedures
  • Prepare debt collection status report, performance report for debt collection agency and relevant analytic report
  • Participate in the development, maintenance and enhancement of collection system as well as ad hoc projects

Requirements:

  • Bachelor degree holder or above
  • Minimum 1 year of relevant experience in customer service credit control
  • Be mature, independent and adaptable to change
  • Possess good communication skill and able to work under pressure
  • Excellent command in both written and spoken English and Chinese, including Mandarin

We offer competitive salary package to the successful candidate. If you are interested in joining this exciting team, please send your full resume including your CURRENT and EXPECTED salary for our consideration.

More job information
Salary
Benefits
  • 5-day week
  • Paid overtime
Job Function
Location
  • Quarry Bay
Work Model
  • On-site
Industry
Employment Term
  • Temporary
  • Part-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Degree