Job ref no.: CT3130528-01#1128

Part Time Customer Care Officer (Overnight Shift)

Make The Right Call

RESPONSIBILITIES

  • Handle customer inquiries in professional manner via different channels
  • Ensure customer queries and feedback are quickly and effectively resolved with courtesy
  • Balance customer’s expectation & service level by providing effective and efficient solutions to customer
  • Other duties as assigned

  REQUIREMENTS

  •  HKCEE / DSE or above
  • Minimum 1 year of working experience in customer service
  • Able to work independently, handle ad-hoc tasks and under pressure 
  • Customer-oriented with good communication skills and interpersonal skills
  • Good PC knowledge ad Chinese word processing preferable
  • Proficiency in both English and Chinese (Cantonese & Mandarin)
  • Immediately available is highly preferred

 We offer:

  • Attractive basic salary with performance bonus
  • Flexible working hours
  • Comprehensive training with pay
  • Marriage leave
  • Paternity leave
  • Career development opportunities
  • Vibrant and all-inclusive work place
  • Equal opportunity Employer
  • Vibrant and all-inclusive work place
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More job information
Job ref no. CT3130528-01#1128
Salary
Job Function
Industry
Location
  • Kwai Fong
Employment Term
  • Temporary
  • Part-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • N/A