Part time Job - Part-Time Customer Care Representative (Digital Service), The Hong Kong Jockey Club
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Part-Time Customer Care Representative (Digital Service)

Job Ref.WSC-P-PCCR(DS)-CT
The Hong Kong Jockey Club

The Integrated Contact Centre of Strategic Customer Systems and Planning Department provides one-stop service for the Club’s customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and venue reservation services, etc. on 24x7 basis.

 

You will
• handle write-in, email and online customer enquiries in professional and efficient manner
• provide cross support in editing internal communication materials to other teams for handling customer enquiries
• work on shift beyond midnight including weekends and public holidays

 

You should have
• Form 5 or above
• 2 years working experience in customer service field, exposure to correspondence handling would be an advantage
• excellent written skills in Chinese and English with proficiency in Chinese word processing
• familiar with online chats and mobile messaging apps

 

Pay-rate:
$56 per hour

 

Shift Hour *
- U7 : 6:00 pm – 1:00 am (Mon-Sun/PH)

* Actual working hours depend on operational need and on rostering basis

 

Working Location:
Sha Tin Racecourse
 

How to Apply

Please send your resume and job reference to:

Email : recruit4@hkjc.org.hk
Fax    : 2881-7966
Mail    : The Human Resources Department,
            The Hong Kong Jockey Club,
            1 Sports Road, Happy Valley,
            Hong Kong

Find out more about this remarkable opportunity today. Visit our website at www.hkjc.com now.

 

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.

 

Apply Now
Job Ref No.
WSC-P-PCCR(DS)-CT (CT3101788-01#0936)
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About The Hong Kong Jockey Club

The Hong Kong Jockey Club is a family of champions. We bring together people from a diverse range of functions and disciplines. We look for ability and potential, and provide the opportunity for individuals to grow, learn, and fulfil their career dreams.

The Jockey Club is one of the most prestigious as well as one of the largest employers in Hong Kong, with around 4,000 full-time and 14,000 part-time staff. The Jockey Club offers superb opportunities for career growth with a wide variety of career options from which to choose. The diversity of career choices at the Club offers something for just about everyone, from catering to construction, administration to multi-media, and much, much more.

Every employee can benefit from the wide array of formal and on-the-job training offered. Our commitment to skills enhancement will put you on the path to professional excellence.