Part time Job - Part-time Customer Care Representative (Hotline), The Hong Kong Jockey Club
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Part-time Customer Care Representative (Hotline)

The Hong Kong Jockey Club

The Integrated Contact Centre of Strategic Customer Systems and Planning Department provides one-stop service for the Club’s customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and venue reservation services, etc. on 24x7 basis.

You will

• handle telephone enquiries and feedback from customers and the public with courtesy and efficiency
• present the value of our products and services through inbound and outbound calls
• utilize communication skill and extensive product knowledge to meet customers' needs

You should have

• Form 5 or above
• 1-2 years working experience in customer service field, preferably in call center environment
• customer-oriented and passionate with good customer service and interpersonal skills
• excellent communication skills in both Chinese and English or Putonghua
• familiar with Chinese word processing


$56 per hour

Shift Hour * (Mon-Sun/PH)

-T2 : 9:00 am – 5:00 pm

-T3 : 11:00 am – 8:00 pm

-U1 : 8:00 pm – 2:00 am

-U2 : 7:00 pm – 12:00 am

* Actual working hours depend on operational need and on rostering basis

Working Location:

Sha Tin Racecourse

How to Apply:

Please send your resume specifying the job application of T2 / T3 / U1 / U2 and complete job reference to:

Email :
Fax    : 2881-7966
Mail    : The Human Resources Department,
            The Hong Kong Jockey Club,
            1 Sports Road, Happy Valley,
            Hong Kong

Find out more about this remarkable opportunity today. Visit our website at now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

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Job Ref No.
WSC-P-PCCR(H)-CT (CT3101788-01#0934)
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About The Hong Kong Jockey Club

The Hong Kong Jockey Club is a family of champions. We bring together people from a diverse range of functions and disciplines. We look for ability and potential, and provide the opportunity for individuals to grow, learn, and fulfil their career dreams.

The Jockey Club is one of the most prestigious as well as one of the largest employers in Hong Kong, with around 4,000 full-time and 14,000 part-time staff. The Jockey Club offers superb opportunities for career growth with a wide variety of career options from which to choose. The diversity of career choices at the Club offers something for just about everyone, from catering to construction, administration to multi-media, and much, much more.

Every employee can benefit from the wide array of formal and on-the-job training offered. Our commitment to skills enhancement will put you on the path to professional excellence.