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Job ref no.: PTCSA201802-01
Hong Kong Education City Limited

Part-time Customer Service Assistant

Hong Kong Education City Limited

Benefits
  • Flexible working hours

Responsibilities:

  • Handle and resolve users’ inquiries;
  • Conduct outbound call campaigns;
  • Assist in database management and maintaining database fresh;
  • Solicit feedback from customers to improve service and systems;
  • Gate keeping of contents of the company’s websites;
  • Perform UAT of newly launch services;
  • Perform administrative duties and other tasks as assigned by supervisor;
  • Take up ad-hoc duties as required.

Requirements:

  • F.6 or above in any discipline, university undergraduate is preferred;
  • Experience in the field of customer service is preferred;
  • Familiar with digital products or Internet service products is highly desirable;
  • Proficient in MS Word, Excel, PowerPoint and Chinese word processing;
  • Good command of spoken and written Chinese and English;
  • Proficient in spoken Mandarin will be an advantage;
  • Mature with good telephone manner and be a good team player;
  • Good interpersonal and communication skills;
  • Able to work independently and with high accuracy.
  • Working time: 08:00 - 22:00 from Monday to Saturday, excluding public holidays (4-8 hours per day, prefer 2-3 days per week)

Interested parties please send your application letter and resume stating your academic result in public examination(s) and expected salary to [via CTgoodjobs Apply Now ] on or before 17 May 2018.

Personal data provided will be used strictly for recruitment and other employment-related purposes.  Details of the Personal Information Collection Statement - Recruitment of the Company can be found at http://www.hkedcity.net/hq/recruit/statement.php?chg_lang=1.

Applicants please submit one application for each post.  Applicants not invited for interview after 8 weeks from the closing date may consider their applications unsuccessful.  The Company reserves the right not to fill the post(s).

 

More job information
Job ref no. PTCSA201802-01 (CT3115384-01#0006)
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Part-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel