Promote education services actively, assist students the enrollment procedures
Provide pre and post student services
Handle customers enquiries and follow up cases by coordinating with partner teams
Carry out daily operations of the campus and provide general administration support to the team
Perform other ad hoc duties when required
Full-time: 5-day work and on shift duty
Part-time: Must be available to work at night on weekdays and day time on weekend
Matriculate or above with a minimum of 2 years experience in customer service, data processing, clerical or administrative support; OR Diploma holder/University graduate with less years of experience will also be considered
Good communication and interpersonal skill
Good written and verbal communication skills in English and Chinese (Cantonese & Mandarin).
Diligent and detail-minded.
Familiar with Microsoft Office and Chinese Word Processing
Immediately available preferred
* Candidate with less experience will be considered as Customer Service Assistant
Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via Apply Now today!! Attractive remunerations will be offered to successful candidates!
Kaplan is a leading global provider of high-quality educational services that help students achieve their educational and career goals. With more than US$2.3 billion revenue in 2008, Kaplan is one of the world’s largest diversified education companies with operations in more than 30 countries. Kaplan is also the largest and fastest-growing subsidiary of The Washington Post Company (NYSE: WPO).
Kaplan in Hong Kong is one of the largest educational institutions in terms of service scope as well as student population. Located in the prime commercial districts, Kaplan offers a comprehensive range of programs from language education and standardized test preparation to professional accountancy/financial training and higher education sub-degree/degree courses. Kaplan Hong Kong has more than 140 experienced professionals and dedicated staff, each committed to building futures, one success story at a time.