Job ref no.: 20180926-CSO-CT
Kaplan Financial (HK) Limited

Part-time Customer Service Officer

Kaplan Financial (HK) Limited

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Medical plan
  • … + 2 more


  • Promote education services actively, assist students the enrollment procedures
  • Provide pre and post student services
  • Handle customers enquiries and follow up cases by coordinating with partner teams
  • Carry out daily operations of the campus and provide general administration support to the team
  • Perform other ad hoc duties when required
  • Full-time: 5-day work and on shift duty
  • Part-time: Must be available to work at night on weekdays and day time on weekend


  • Matriculate or above with a minimum of 2 years experience in customer service, data processing, clerical or administrative support; OR Diploma holder/University graduate with less years of experience will also be considered
  • Good communication and interpersonal skill
  • Good written and verbal communication skills in English and Chinese (Cantonese & Mandarin).
  • Diligent and detail-minded.
  • Familiar with Microsoft Office and Chinese Word Processing
  • Immediately available preferred

* Candidate with less experience will be considered as Customer Service Assistant

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via Apply Now today!! Attractive remunerations will be offered to successful candidates!

More job information
Job ref no. 20180926-CSO-CT (CT3114951-01#0020)
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Part-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip