Job ref no.: CT3127121-01#0751
The Hong Kong Jockey Club

Part-time - Membership Assistant II (CCI)

The Hong Kong Jockey Club

Hourly Pay:



The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 24,000 Members and their families.


Job Duties:

  • To handle CRM cases logging, tracing and monitoring.  The cases include Feedbacks, Incidents and Service Requests
  • To handle basic enquiries according to the Club’s standard policies and procedures as well as handle feedback from Club Members
  • To handle other tasks as assigned by supervisors



  • Form 6 or above
  • A minimum of 2 years’ working experience in call centre or servicing industry preferred
  • Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm (Chinese) and 40 wpm (English)


Working Hours:

Operates 7 days a week with working hours from 09:00 to 18:00.  Staff are required to work at least 2 days per week.


Working Location:

Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin or

The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley


We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.



How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. CT3127121-01#0751
Job Function
  • Happy Valley
  • Shatin
  • 0 year - 2 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree