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Job ref no.: CT3118096-01#1138
The Hong Kong Jockey Club

Part-time Trainee, Membership Service (Hotline Team)

The Hong Kong Jockey Club

Company Profile

Hourly Pay:

$62.5/hour

Upon completion of the first half of the training program (Approximately 9 full days), the hourly pay will be increased to $73.5/hour

 

Incentive:

Incentive will be issued upon satisfactory of assessments

 

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 21,000 Members and their families.

 

Job Duties:

  1. Provide quality services to our Members via phone in our Hotline Team
  2. Answer Members’ enquiries on membership matters
  3. Handle racecourse facilities reservations for Members
  4. Handle Beijing Members reciprocal arrangements
  5. Provide outbound calls for product selling

 

Requirements:

  1. Form 6 or above
  2. a minimum of 2 years’ working experience in call centre preferred
  3. fluent in spoken English, Chinese and Mandarin
  4. hands-on experience in Windows applications

 

Work Hours:

The Call Center operates 7 days a week with working hours from 09:00 to 18:00

For days with night race meetings, the working hours will be from 09:00 to 23:00

Staff are required to work at least 2 weekdays plus a weekend duty

 

Work Locations:

The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley or

Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin

 

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.

 

 


How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now

Find out more about the remarkable opportunity today. Visit our website at http://www.hkjc.com/ now.

 

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. CT3118096-01#1138
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
  • Causeway Bay
  • Happy Valley
Employment Term
  • Part-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree