Job ref no.: CT3118096-01#1138
The Hong Kong Jockey Club

Part-time Trainee, Membership Service (Hotline Team)

The Hong Kong Jockey Club

Company Profile

Hourly Pay:


Upon completion of the first half of the training program (Approximately 9 full days), the hourly pay will be increased to $73.5/hour



Incentive will be issued upon satisfactory of assessments


The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 21,000 Members and their families.


Job Duties:

  1. Provide quality services to our Members via phone in our Hotline Team
  2. Answer Members’ enquiries on membership matters
  3. Handle racecourse facilities reservations for Members
  4. Handle Beijing Members reciprocal arrangements
  5. Provide outbound calls for product selling



  1. Form 6 or above
  2. a minimum of 2 years’ working experience in call centre preferred
  3. fluent in spoken English, Chinese and Mandarin
  4. hands-on experience in Windows applications


Work Hours:

The Call Center operates 7 days a week with working hours from 09:00 to 18:00

For days with night race meetings, the working hours will be from 09:00 to 23:00

Staff are required to work at least 2 weekdays plus a weekend duty


Work Locations:

The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley or

Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin


We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.



How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now

Find out more about the remarkable opportunity today. Visit our website at now.


We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. CT3118096-01#1138
  • N/A
Job Function
  • Shatin
  • Causeway Bay
  • Happy Valley
Employment Term
  • Part-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree