Job ref no.: CT3123872-01#5687

Partner Launch Manager

Expedia Group

Expedia

We are looking for a motivated, data-driven Senior Analyst for our Marketing Operations team. The role will be supporting our Affiliate Marketing and Acquisition Marketing channels to help them succeed. These channels provide Hotels.com a global presence with various performance marketing partners.

You will work directly with partners in the Asia-Pacific (APAC) region and serve as their technical point of contact. You will have the responsibility to continuously monitor and improve the technical integration of existing partners and onboard new partners. More specifically, you will configure and provide API connections, data feeds, tracking, and deep-linking to land customers on Hotels.com.

This is a unique opportunity to work in a fast-growing environment (we like to think of ourselves as a “large start-up") with an international and diverse team, and contribute to a world leader in online travel. You will solve complex problems, use large amounts of data to drive insights, interact with a broad set of partners and have the ability to influence decision-making. This role will be either based in our offices in Hong Kong, Seoul or Tokyo.

What you’ll do

  • Collaborate with the business development team to create a shared project plan with clear milestones as part of the launch process
  • Coordinate weekly launch status meetings with partners, business development teams, account managers and the implementation teams to track progress and ensure success
  • Act as technical point of contact for new partners, helping them integrate with Hotels.com (through APIs and data feeds) and manage through obstacles to successfully launch them. You will also be responsible for improving the quality of existing integrations
  • Closely monitor performance of partners immediately after launch to ensure that any potential issues are identified and resolved quickly
  • Investigate and resolve any technical problems partners may face. You will act as the first line of support for issues, investigate root causes and devise solutions, either independently or with the help of other teams
  • Work closely with Hotels.com product and technical teams to support our partner marketing tool kit, for example search widgets, co-branding experience, customised landing pages etc.

Who you are

You’ll fit this role if you have

  • Bachelor's degree or higher with a business, marketing or data background
  • Several years of experience working in online marketing, operations or related field
  • Highly proficient in spoken and written English as well as Japanese and/or Korean
  • Excellent interpersonal skills and you work well within a team
  • Ability to analyse and interpret large data sets
  • Highly detail-oriented and dependable
  • Positive attitude, and a genuine interest in working in a fast-moving, environment and wearing multiple hats as needed
  • Excellent MS Excel skills, and know your way around other MS Office products (PowerPoint, Word)
  • Proficiency with APIs and basic to intermediate SQL
  • Knowledge of Affiliate Networks (Awin, Partnerize, Commission Junction, etc.) a plus
  • Experience with marketing analytics tool (Adobe Omniture, Google Analytics or similar) a plus but not mandatory


Core Competencies:

  • Detail driven – you demonstrate strong attention to detail, accuracy and a detail-driven mind-set
  • Problem solver – you have a passion for ‘detective work’ and have strong problem-solving skills and ability to logically analyse complex processes and data sets and put solutions in place
  • Self-starter - able to independently manage and prioritise your own workload on a daily basis
  • Team player - able to work with others globally to get the job done

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand ExpediaR, Hotels.comR, ExpediaR Partner Solutions, EgenciaR, trivagoR, HomeAwayR, OrbitzR, TravelocityR, WotifR, lastminute.com.auR, ebookersR, CheapTicketsR, HotwireR, Classic VacationsR, ExpediaR Media Solutions, CarRentals.com?, Expedia Local ExpertR, ExpediaR CruiseShipCentersR, SilverRail Technologies, Inc., ALICE and TraveldooR.

  • LI-JS1

Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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More job information
Job ref no. CT3123872-01#5687
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 10 years
Career Level
  • Middle management level
Education
  • Degree