Job ref no.: 288350044-JR-32762
AIA Hong Kong and Macau

Payment Solution, Specialist

AIA Hong Kong and Macau

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.


Contribute to the team by driving new initiatives with corresponding system enhancements according to company policies and anti-money laundering guidelines

Roles and Responsibilities:

Support New Initiatives and System Enhancements Projects (70%)

Support to drive new initiatives for payment channels to meet business needs: 

  • Lead premium collection team’s new initiatives and manage resources to coordinate system enhancements projects
  • Support to prepare risk papers or other documentations as required to seek for management’s decision
  • Liaise with business counterparts (e.g. banks/ vendors), Operations Business Solutions Team and IT to work out schedule for new services/system enhancements
  • Review and analyze on terms & conditions/ risk/ pricing among the potential vendors and during renewal of service agreement
  • Provide regular updates of new initiatives/ project status to management
  • Follow procurement guidelines and process bidding whenever necessary
  • Support to prepare user requirements, and review and provide support on UAT plan for system modification to meet new services and regulatory requirements
  • Provide briefing before implementation of new services/ system functions

Regular update Premium Collection Guideline on Intranet and Company website (10%)

  • Ensure the updates of Premium Collection Guidelines in Intranet, Company website and/ or customer correspondence whenever necessary for new services

Project Management (10%)

  • Conduct training and coaching to staff
  • Monitor and assist staff in project management
  • Manage resources to ensure adequate back-up to support projects/enhancements in the team

Others (10%)

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational requirements
  • You are required to obtain relevant license if your job involves in regulated activities

Minimum Job Requirements:

  • University/College graduate plus 3 years’ working experience in banking/ insurance industry
  • Strong interpersonal and communication skills
  • Proactive and a problem solver in a fast-moving industry
  • Good command of spoken and written English
  • Good teamwork and collaboration
  • Proficiency in MS Office
  • Detail minded, efficient, responsible, self-motivated and able to work under pressure

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

More job information
Job ref no. 288350044-JR-32762
  • 45,000 - 50,000 / month
Job Function
  • San Po Kong
  • Quarry Bay
Work Model
  • On-site
Employment Term
  • Full-time
  • 3 years - 6 years
Career Level
  • Entry level
  • Degree