Job ref no.: CT3112824-01#0009
RecruitFirst Limited

Phone Banking Customer Service Officer (16k up)

RecruitFirst Limited

  • Additional subsidies
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • K + 1 more

Job Responsibilities

  • Handling customer’s enquiries regarding banking transaction
  • Handling customer’s complaint in professional manner
  • Providing comprehensive and professional banking service to premier customers, as well as retaining relationship with customer through phone channel
  • Achieving sales targets by performing telemarketing activities
  • Understanding customer needs and financial solution, so as to provide solutions and cross selling banking product and service if needed


Job Requirement

  • Minimum Hong Kong certificate or education examination or Hong Kong Diploma of Secondary Education holder
  • Preferably to have relevant experience in finance/call center
  • Insurance or investment licenses would be an advantage
  • Effective communication and problem solving skills
  • Able to work on shift, including weekends and public holidays if required

Interested parties, please click APPLY or call 39900365 for a positive discussion. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3112824-01#0009
  • 16,000 - 25,000 / month
Job Function
  • Lai Chi Kok
Employment Term
  • Full-time
  • 1 year - 4 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel