Job ref no.: CT3128204-01#0051
Hang Seng Bank

Platform Sales Leader

Hang Seng Bank

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.  

We are currently seeking a high caliber professional to join our branch network as Platform Sales Leader.

 

Principal responsibilities

  • Formulate and implement localized sales and marketing plans to achieve the assigned KPIs as well as to improve service quality and productivity
  • Identify potential customers and groom them into Prestige Banking customers to maximize the customer loyalty and satisfaction
  • Assist to manage and enhance capabilities / professionalism of the sales staff and provide coaching/support to them
  • Obtain customer feedback and handle complaints in a professional manner
  • Organize various promotional activities for acquiring new business
  • Keep abreast of latest compliance requirements and recommend remedial actions when necessary

Requirements

  • University degree in a related discipline is preferred
  • At least 3 years of sales experience in the banking industry
  • Good leadership and coaching abilities
  • Sound judgment and strategic planning skills
  • Proficiency in both English and Chinese
  • Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3128204-01#0051
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 20 years or above
Career Level
  • Middle management level
Education
  • Degree