Job ref no.: CT3112902-01#0059
Zurich Insurance (Hong Kong)

Policy Administration Officer / Assistant (General Insurance)

Zurich Insurance (Hong Kong)

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Extra paternity leave
  • Family medical plan
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • Staff care centre
  • Work at home
  • K + 9 more

Our Opportunity:

Being part of the team, you will apply your professional knowledge and expertise to issue policy & subsequent transactions according to the Services Level Agreement (SLA) with accuracy. If you are interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions, just simply click "Apply online"


Job Responsibilities:

  • Perform policy issuance and administrations works for General Insurance products for all channels
  • Perform renewal actions throughout the renewal cycle of the business
  • Meet the Services Level Agreement agreed with distributions
  • Maintain the quality service delivered to all channels and ensure align with customers’ expectations
  • Monitor and control the backlog volume
  • Perform ad hoc duties within the team as required


Job Requirements:

  • Form 6 or above with minimum 3 years relevant working experience
  • Fair knowledge of General Insurance business
  • Customer Centric with high standard of accuracy
  • Good interpersonal skills
  • Self-motivated, independent and able to work under pressure
  • Knowledge in Microsoft Office Software
  • Candidate with less experience can be considered as Policy Administration Assistant


Interested parties please simply click Apply Now to access our "Global Recruitment Management System" for submitting your application. 

You are invited to visit our web site at :


More job information
Job ref no. CT3112902-01#0059
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel