Job ref no.: CT3116128-01#3849

Policy Administration Officer - Employee Benefits Division

Falcon Insurance Company (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan


  • Handle policy administration for new, renewal policies and endorsements for medical business within service standards
  • Provide policy services on member updates and billings in a timely manner
  • Responsible for hotlines in a professional manner and handle customer enquiries / complaints in accordance with our requirements and procedures
  • Liaise with internal and external customers on policy administration and customer services issues
  • Assist in system development and able to perform UAT independently



  • Diploma or above; holder of LOMA qualifications or equivalent would be an advantage
  • Minimum 2 years’ experience in medical insurance industry
  • Proficiency in PC skills including MS Word and Excel, experience in AS400 is an added advantage
  • Excellent command of written and spoken English

Candidates with less experience will be considered as Policy Administration Assistant

We offer an attractive remuneration package to the right candidate. Interested parties please send your resume with expected salary by post to Human Resources Manager, Falcon Insurance Company (Hong Kong) Limited, Suites 307-11 Cityplaza Four, 12 Taikoo Wan Road, Taikoo Shing, Hong Kong or click Apply Now to submit your application.

All personal data collected will be treated in strict confidence, used solely for recruitment purpose and will be retained for a maximum period of one year. Only short-listed candidates will be notified.   

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More job information
Job ref no. CT3116128-01#3849
  • N/A
Job Function
  • Taikoo Shing
Employment Term
  • Full-time
  • 2 years - 6 years
Career Level
  • Entry level
  • Diploma or equivalent