Job ref no.: CT3116776-01#0021
Prudential Hong Kong Limited

Policy Administration Officer, GI

Prudential Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

Here at Prudential, we understand that success comes from visionaries like you. Your passion and diversity keep us at the forefront of innovation, which is why we are committed to helping you shape your future. We offer a range of career opportunities that span a dozen countries, each providing international perspectives and local reach. Across the broad scope of our operations, Prudential stands united in our dedication to providing protection – for our customers, our communities and our world.

The incumbent will be responsible to provide effective underwriting, policy administration, premium settlement, and handle enquiries for policies, endorsements, renewal and reinsurance arrangements, ensure quality and professional service deliverables and achieve operation efficiency.

Job Responsibilities:

  • Handles policy administration for policies, endorsements, renewals and reinsurance arrangements for non-medical products with quality manner and within the service standard
  • Underwrite non-medical personal lines products within the underwriting guidelines
  • Handle enquiries on policy administration and underwriting issues from clients, intermediaries and internal team members in a quality and professional manner to achieve service excellence
  • Communicate and negotiate with reinsurers for reinsurance of renewal business
  • Support day to day operations including reviewing policy documents to ensure quality and efficient service deliverables
  • Manage and monitor premium collection, settlement and refund process
  • Develop and monitor credit control of business partners
  • Participate in projects and system enhancements to enhance team operational efficiency and service level.

Job Requirements:

  • Form 6 or above
  • Professional insurance qualification or IIQE Paper I & II, is preferred
  • 2-4 years of working experience, exposure in general insurance or financial industry will be an advantage
  • Fresh university graduate will also be considered
  • Experience in customer services or insurance policy administration
  • Knowledge of words

For other vacancies, please visit our website at

Please submit your application with present and expected salaries online.

To apply:

We offer an attractive remuneration package including 5-day work week and flexible benefits.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.

More job information
Job ref no. CT3116776-01#0021
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 4 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree