Job ref no.: 210001G6_1616759572 (CT3125106-01#0719)
AXA Hong Kong

Policy Servicing Officer, Employee Benefits

AXA Hong Kong

Job Responsibilities

  • Assist in Employee benefits policies' system setups, contract, policy documents and bills preparation
  • Meet service turnaround time to achieve targets eg. productivity and error rate
  • Assist department head in reviewing workflow and prepare reports
  • Follow up requests from intermediaries and internal departments
  • Provide assistance in projects and user acceptance test cases preparation and execution
  • Perform other related duties and ad hoc tasks to support the operation of the department

Job Requirements

  • University degree of any discipline
  • At least 2-3 years experience in insurance field
  • Good knowledge of Group Medical & Life products
  • Experience in Group Medical insurance policy administration is preferrable
  • Good customer service mindset
  • Good communication and interpersonal skills
  • Good command of both spoken and written English and Chinese
  • Strong PC skills (e.g. MSExcel, MSWord)
More job information
Job ref no. 210001G6_1616759572 (CT3125106-01#0719)
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • Asso. Deg or High Dip
Require to Travel
  • No travel
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • … + 1 more