Job ref no.: CTS-06835

Product Executive – Business Support System


  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

The Job
The successful candidate will be responsible for preparing user requirements and conduct user acceptance test for the development of the Business Support System to support the day-to-day operation of Internet services. The candidate will assist the Product Manager to

  • to liaise with Marketing, Customer Service and relevant user parties to identify and formulate the business and operation user requirements of the Business Support System to support the new Internet services and marketing campaigns
  • to review the functional design specification, prepare test plan and perform User Acceptance Test upon service delivery by development teams
  • to liaise with IT development teams on delivery schedule, project prioritization and formulate service rollout schedule
  • to prepare user guides and conduct training on Business Support System upon new release roll-out
  • to prepare operation reports for day-to-day operation support

The Person

  • Diploma holder or above in Computing and Information Technology or related disciplines
  • At least 2 years working experience in Information Technology and software development
  • Knowledge and experience in telecommunication and ISP service provisioning and billing mechanism is preferred
  • Knowledge of SQL, HTML and web programming will have definite advantage
  • Good analytic and interpersonal skills, self-initiated and highly motivated with ability to work independently under less supervision
  • Good team player, self-organized and disciplined
  • Good command of both spoken and written Chinese, Mandarin and English


If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email or fax to Human Resources.


Fax: (852) 2962 5395

For more information on other job opportunities of PCCW, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies ( ), a copy of which will be provided immediately upon request.

More job information
Job ref no. CTS-06835 (CT3115164-01#0403)
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree