Job ref no.: CT3122941-01#8823

Product Manager V New Business & Customer Experience

Lyreco (Hong Kong) Co Ltd

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

As aProduct Manager – New Business & Customer Experience, you are responsible for the commercial development of a designated categories managing a range of products and suppliers to achieve Corporate goals. Your challenge also includes involvement in the production of catalogue to satisfy customer demands and the development of pricing strategies and customer marketing plans to achieve business targets of the assigned categories.


Role Responsibility

  • Study your market trend, customer needs and undertake product level analysis of your categories (and those of competition).
  • Define category strategies alongside Marketing Head in line with company’s Go-to-Market Strategies.
  • Keep track of and analyse performance (sales, margin, evolution, promotions…) of your categories.
  • Fulfil the enquiries from customers including products and services which are outside the company’s annual catalogue.
  • Negotiate the buying conditions with suppliers (Cost price, payment terms, stock returns, etc.) and collaboration terms with strategic vendors (customer marketing programs, promotions, etc.).
  • Research product categories & determine catalogue selection producing a category action plan for your catalogue sections based on customer trends or needs.
  • Produce catalogue lay-out with the Marketing Communications team.
  • Work out the tariffs and price setting in order to reach turnover and margin goals, taking competitor analysis into account.
  • Develop customer marketing plans and follow-through promotional programmes (field, corporate, telesales or Web Shop promotions) to achieve corporate and category targets.

The Ideal Candidate

  • University degree, preferably in Marketing, Economics or Business Administration.
  • Fluent in English & Mandarin being desirable
  • A solid commercial background (preferably from FMCG, Retail) is an asset.
  • Good negotiating skills & attention to detail. 
  • Ability to meet deadlines under pressure.
  • Team-player with Creativity, Passion for grow
  • Right candidate with lesser experience may be considered as Assistant Product Manager.

Interested parties please click Apply Now to apply job.

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