Job ref no.: CTB-06821
PCCW Solutions Ltd

Product Manager (e-Commerce)

PCCW Solutions Ltd

  • 5-day week

The Job

  • Conceive, specify and drive the development of new features and products based on roadmap, market research, competitive analysis and customer input and feedback
  • Develop and present solid business cases of support new concepts and features.
  • Drive continuous improvements to the products with focus on growth, customer satisfaction and retention
  • Lead data analysis to know the Chabot product inside and out, understanding how customers use the product and what they ask the product (what they type)
  • Define and write product backlogs and drives prioritization within an agile team
  • Monitor ongoing operations to maintain a quality user experience, track Key Performance Indicators (KPIs) and identify areas of opportunity
  • Monitor released products, setting and monitoring appropriate KPIs to ensure products are meeting their goals
  • Analyze and translate the voice of customer, data and market intelligence into actionable insights for driving customer experience across traditional and digital channels
  • Identify business metrics at key touch points

The Person

  • Bachelor’s degree in marketing, arts, computer science, other related discipline
  • Proven track record owning a consumer-focused web or mobile product
  • Minimum 5 years experience in product management in mobile and web consumer goods
  • Strong project management skills
  • Proven experience with agile methodologies
  • Strong business strategy and product marketing acumen

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, please apply via

Fax : 2989 6309

For more information on other job opportunities of PCCW Solutions, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

More job information
Job ref no. CTB-06821 (CT3115165-01#1718)
  • N/A
Job Function
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree