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Job ref no.: CTS-04400 (CT3126460-01#0280)
HKT Services Limited

Product Officer / Executive, HKT education

HKT Services Limited

Your role

The successful candidate will be responsible for providing technical support on mobile devices (Apple iPad, MDM platform, etc), application testing and support to customers.

He/she will take responsibility for the role of technical support of product technical setup and carry out product testing and responsible for test-case preparations and technical manual preparation. The candidate must have sound technical knowledge and communication skills in order to communicate with customer’s technical personnel.

The candidate will also help to carry out systematic user acceptance tests on newly developed products to evaluate and improve the functionalities and user experience in the final stage of new service launch.

His/her responsibilities include:-

  • Provide technical support of mobile devices management and setup (Apple iPad, MDM platform, etc)
  • Plan the logistics of product setup, testing and execute product demos to end customers
  • Prepare test cases and carry out new product evaluations of various new products
  • Assist in launching new products to customers including system and software upgrade planning and implementation


To succeed in this role

  • Diploma / University graduate in Information Technology, Computer Science, Telecommunications or Engineering related disciplines preferred
  • Tech-savvy person and wish to advance career with Apple Certified Support Professional certification
  • Sound knowledge in networking and IT systems
  • Systematic, well-organized and detail-oriented
  • A good team player with excellent interpersonal skills
  • Good command of written and spoken English and Chinese
     

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email to Human Resources.

Email: julian.kw.lo@pccw.com

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTS-04400 (CT3126460-01#0280)
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Non-management level
Education
  • Degree
Benefits
  • Insurance plan
  • Medical plan