The successful candidate will be responsible for school IT application testing and providing technical support on product setup, testing, and product demo according to marketing and service delivery activities.
The candidate will help to carry out systematic technical testing and user acceptance tests on newly developed products to evaluate and ensure the functionalities and user experience in the final stage of new service launch. He/she will take responsibility for the role of product support from preparing customer demo materials, pre-testing, on-site product technical setup in various marketing events and sales activities. He will also take part in technical IT admin training to customers if necessary.
Prepare and standardize pre-sales demo kits of various products to facilitate different types of sales and marketing events
Plan the logistics of product setup, testing, prepare demo script and execute product demos to end customers
Prepare test cases and carry out new product evaluations of various new products
Prepare technical training material and carry out IT admin training to customer
Higher Diploma / University Degree in Information Technology, Computer Science, Telecommunications or Engineering related disciplines preferred
Working experience in technical support is preferred
Sound knowledge in Wi-Fi network, Linux/Unix, networking and application testing
Systematic, well-organized and detail-oriented
A good team player with excellent interpersonal skills
Good command of written and spoken English and Chinese
Fresh graduate will also be considered
If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary to firstname.lastname@example.org or Fax: (852) 2962 5395
HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.