comScoreTag Job - Product Support Engineer, Infrasys International Limited
Infrasys International Limited

Infrasys International Ltd. is the leading hospitality IT solution provider with over 5,000 installations across Asia Pacific, North America and the Middle East and our award-winning product – Gourmate® is widely deployed and endorsed by international hotel chains, clubs, theme parks, fine dining restaurants and quick service restaurants. We continue driving for innovation as our core value and strive to provide the best possible customer experience by offering value, relevant technology, customized systems, superior service and support, and differentiated products.


For further information about us, please visit


Product Support Engineer

Job Ref.CT/Product/SE/20170717

Job Responsibility

  • Provide technical advice on in-house develop products.
  • Provide technical training for internal Sales & Support team.
  • Provide support to major account project implementation.
  • Software setup and configuration documentations.

Job Requirement

  • Tertiary education in Computer Science, Information Technology or equivalent.
  • Working experience in Hotels / Clubs and Restaurant Groups IT is preferred.
  • Good knowledge on computer hardware, systems and software applications
  • Good team player, self-motivated, good communication skills and hard-working
  • Customer oriented and dedicated to problem resolution
  • Able to work independently and work under pressure
  • Hands-on experience in installation of Linux / Windows
  • Strong communication skill and good command in English and Chinese, Cantonese speaking is required
  • Knowledge in SQL database is an advantage
  • Willing to travel overseas for technical support on project implementation


Interested candidates please send your full CV with date of availability and expected salary to " ".

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential.

Apply Now
Job Ref No.
CT/Product/SE/20170717 (CT3111564-01#0099)
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