Job ref no.: CT3115413-01#7635

Production Support Technician

Champion Lee Technology Ltd

Responsibilities:

  • Team work support under thermal production and IT dept.
  • Responsible for Production line Hardware / software maintenance & networking stability support under IT dept. supervision
  • Provide onsite, phone or remote users PC support of maintenance service with technical support team.
  • Keep record of customer service support for case details and do follow-up actions.
  • QC check, installation and maintenance of production equipments like printers, parts, production QC devices.
  • Knowledge of labelling design, barcode & RFID software is an advantage
  • Regularly travel and support to PRC Shenzhen & Guangzhou factories (not often)

 

Requirements:

  • F5, F7 ,Diploma graduated in Computer Science / IT related disciplines.
  • 1-2 years solid experience in technical support and trouble-shooting
  • Self-motivated , responsible & independent
  • Good computer skills e.g.  MSoffice, email, chinese input
  • Detail-minded, well organized, self-motivated and independent
  • Willing to learn new system and team work
  • Able to work under pressure, independent and standby for service
  • Good command in both written and spoken Chinese and Mandarin
  • Full-time and Permanent

 

Work in: Kwai Chung

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More job information
Job ref no. CT3115413-01#7635
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent