Job ref no.: TTH-SCSR(ES)
Hong Kong Housing Society

Program Worker / Senior Customer Services Representative (Elderly Services) - North Point

Hong Kong Housing Society

The Job

  • Assist in daily operation and conduct activities within the RCHE or DCC and outside functions and assist in conducting tour of visitors to the Skilled Care Services.
  • Assist to source and contact with local organizations / NGOs / companies for large event programs.
  • Provide counter / concierge services.
  • Handle customer requests and enquiries, include telephone enquiries and carry out general office duties: typing, filing, photocopying, external delivery services, mailing services and etc.
  • Liaise with customers and volunteers to ensure smooth service delivery.
  • Carry out duties as assigned by the direct supervisor and management deems appropriate.

The Person

  • 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
  • Diploma in social work, nursing or other healthcare related disciplines an advantage.
  • Minimum 2 years relevant experience, preferably with event organising experience.
  • Good manner, sociable and cheerful character with strong communication and interpersonal skill.
  • Able to work independently and interested in communicating with elderly people.
  • Proficiency in MS Windows application, including Excel, Word, PowerPoint and Chinese Word processing. 

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

More job information
Job ref no. TTH-SCSR(ES)
Salary
Job Function
Location
  • North Point
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent