Job No.: 498465 Employment Type: Full time Departments: Corporate Credit Management Centre Job Functions: Bank Operations, Management, Project Management, Quality Assurance
Analyze and streamline the workflow of corporate account opening, account management and customer service delivery.
Coordinate and implement the workout plan, and review its effectiveness
Develop and review the policy requirements of the above areas, facilitate the streamlining process in order to improve service standard and business efficiencies
Facilitate frontline’s business plan, conduct research on customer on-boarding and account opening, formulate and promote the feasible enhancement plan
Manage transformation projects related to corporate account opening, actively sort out the difficulties, timely report the projects’ progress and the potential risks, formulate and follow up the solutions
Prepare and monitor the optimized measures during pre-implementation stage, coordinate with different units and ensure the timeliness of the implementation
Well coordinate and communicate with frontline, legal and compliance, and the related units, review the workflow and its efficiencies, promote different kinds of enhancement (including system upgrade)
Perform other duties assigned by supervisors
Degree or above (preferably with major in Law/Banking/Business Administration or related disciplines or relevant professional qualifications (e,g. CAMS))
At least 3 years' experience in Sales, Business control, Operation and Management in Banking sector (solid and all round experiences in large banks would be an advantage)
Familiar with relevant laws & regulations, standards and market practices; sound knowledge of risk management, business and company law
Sound knowledge of account opening, products and services in corporate banking and transaction banking, and various service delivery procedures
Strong market sense and able to recognize customers’ need
Proactive and positive to work, able to meet tight deadlines and work under pressure
Good research, analytical and organizational skills
Self-motivated and good team-player with creative thinking
Excellent project management, report writing, communication and interpersonal skills.
Good command of spoken and written Chinese and English
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com
Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.