Project Manager (Corporate Service Optimization Centre)

Job No.: 498465
Employment Type: Full time
Departments: Corporate Credit Management Centre
Job Functions: Bank Operations, Management, Project Management, Quality Assurance

Responsibilities:

• Analyze and streamline the workflow of corporate account opening, account management and customer service delivery.
• Coordinate and implement the workout plan, and review its effectiveness
• Develop and review the policy requirements of the above areas, facilitate the streamlining process in order to improve service standard and business efficiencies
• Facilitate frontline’s business plan, conduct research on customer on-boarding and account opening, formulate and promote the feasible enhancement plan
• Manage transformation projects related to corporate account opening, actively sort out the difficulties, timely report the projects’ progress and the potential risks, formulate and follow up the solutions
• Prepare and monitor the optimized measures during pre-implementation stage, coordinate with different units and ensure the timeliness of the implementation
• Well coordinate and communicate with frontline, legal and compliance, and the related units, review the workflow and its efficiencies, promote different kinds of enhancement (including system upgrade)
• Perform other duties assigned by supervisors

Requirements:

• Degree or above (preferably with major in Law/Banking/Business Administration or related disciplines or relevant professional qualifications (e,g. CAMS))
• At least 3 years' experience in Sales, Business control, Operation and Management in Banking sector (solid and all round experiences in large banks would be an advantage)
• Familiar with relevant laws & regulations, standards and market practices; sound knowledge of risk management, business and company law
• Sound knowledge of account opening, products and services in corporate banking and transaction banking, and various service delivery procedures
• Strong market sense and able to recognize customers’ need
• Proactive and positive to work, able to meet tight deadlines and work under pressure
• Good research, analytical and organizational skills
• Self-motivated and good team-player with creative thinking
• Excellent project management, report writing, communication and interpersonal skills.
• Good command of spoken and written Chinese and English

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/498465/project-manager-corporate-service-optimization-centre=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.