Job ref no.: CT3113366-01#0150
DHL Express (Hong Kong) Limited

Project Manager, Customer IT Integration

DHL Express (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan
  • Shuttle bus
  • … + 2 more

Working Location: Kowloon Bay

Reporting to Senior Manager, Customer Facing IT, you will be responsible for leading the provision of Customer IT integration services to customers in pre-sales as well as post-sales stages.

  • Work with Sales Team and provide pre-sales information system (IS) support by formulating IS costing, developing IS questionnaires, leading IS related sales presentations and designing integrated solutions to meet customers’ eCommerce, networking and infrastructure requirements
  • Participate in customers' RFI / RFQ
  • Develop project plan and lead customer IS solution implementation by specifying EDI/API/eCommerce requirements, setting up IS infrastructure and managing go-live process
  • Provide post-sales IS support by conducting ongoing evaluations and recommending improvement plans, and resolving Customer Interface issues 
  • Coordinate with global and regional Customer IT Integration teams on updated Customer solutions/e-Tools and continuous process improvement 


  • Degree holder in Information Technology or related disciplines
  • At least 5 years’ customer facing IT experience, preferably in logistics/ transportation industry or multinational companies
  • Strong technical background in electronic data interchange (EDI) and Application Interface (API) technology
  • Excellent communications skills and good knowledge on market trends of IT Technology
  • Customer focused and good influencing skills
  • Strong project management and analytical skills
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient PC skills in software and applications 

Please send your CV to indicating your current and expected salary, and availability. For more job opportunities, please visit our website at

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More job information
Job ref no. CT3113366-01#0150
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree