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Job ref no.: CT3113366-01#0150
DHL Express (Hong Kong) Limited

Project Manager, Customer IT Integration

DHL Express (Hong Kong) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan
  • Shuttle bus
  • … + 2 more

Working Location: Kowloon Bay

Reporting to Senior Manager, Customer Facing IT, you will be responsible for leading the provision of Customer IT integration services to customers in pre-sales as well as post-sales stages.
Responsibilities:

  • Work with Sales Team and provide pre-sales information system (IS) support by formulating IS costing, developing IS questionnaires, leading IS related sales presentations and designing integrated solutions to meet customers’ eCommerce, networking and infrastructure requirements
  • Participate in customers' RFI / RFQ
  • Develop project plan and lead customer IS solution implementation by specifying EDI/API/eCommerce requirements, setting up IS infrastructure and managing go-live process
  • Provide post-sales IS support by conducting ongoing evaluations and recommending improvement plans, and resolving Customer Interface issues 
  • Coordinate with global and regional Customer IT Integration teams on updated Customer solutions/e-Tools and continuous process improvement 

Requirements:

  • Degree holder in Information Technology or related disciplines
  • At least 5 years’ customer facing IT experience, preferably in logistics/ transportation industry or multinational companies
  • Strong technical background in electronic data interchange (EDI) and Application Interface (API) technology
  • Excellent communications skills and good knowledge on market trends of IT Technology
  • Customer focused and good influencing skills
  • Strong project management and analytical skills
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient PC skills in software and applications 

Application:
Please send your CV to jobs@dhl.com indicating your current and expected salary, and availability. For more job opportunities, please visit our website at https://www.dpdhl.jobs/

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at http://www.dhl.com.hk/en/legal.html#pdp. ;

By proceeding to respond to this recruitment advertisement you consent that we may use, retain,
process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com

More job information
Job ref no. CT3113366-01#0150
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree