Our client is seeking a Project Manager- Voice/Contact Center
• Project Management include but not limited to project planning, coordination and supervision.
• Responsible for Call Centre migration.
• Vendor management.
• Testing strategy planning.
• Manage implementation in Data Center.
• Troubleshooting for customer reported problem.
• Diploma or Degree in Computer Science or equivalent.
• At least 2 years working experience with Voice/Contact Centre background (Server background will also be considered).
• Exposure on Genesys, Oracle SBC and Nuance is preferred.
• Willing to work under pressure and odd hours working.
• Good interpersonal and communication skills.
• Proficiency in spoken and written in both Chinese and English.
Interested parties, please apply with full resume by clicking Apply Now.
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