Job ref no.: CT3118200-01#7824

Project Manager- Voice/Contact Center

Vanguard Business Services Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

 Our client is seeking a Project Manager- Voice/Contact Center 

Responsibilities:

 

•             Project Management include but not limited to project planning, coordination and supervision.

•             Responsible for Call Centre migration.

•             Vendor management.

•             Testing strategy planning.

•             Manage implementation in Data Center.

•             Troubleshooting for customer reported problem. 

 

 Requirement:

•             Diploma or Degree in Computer Science or equivalent.

•             At least 2 years working experience with Voice/Contact Centre background (Server background will also be considered).

•             Exposure on Genesys, Oracle SBC and Nuance is preferred.

•             Willing to work under pressure and odd hours working.

•             Good interpersonal and communication skills.

•             Proficiency in spoken and written in both Chinese and English.

 Interested parties, please apply with full resume by clicking Apply Now.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.