Job ref no.: Job ID: 1785 (CT3121187-01#0018)
The Bank of East Asia, Limited

Project Manager

The Bank of East Asia, Limited

  • 5-day week
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Insurance plan
  • Meal allowance
  • Medical plan
  • K + 1 more

Productivity & Service Quality Department 

Project Manager (Job ID: 1785)


  • To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans
  • To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments
  • To synthesize process improvement initiatives at different stages into executive summaries/briefs/reports
  • To drive measurable improvements by deploying Process Improvement/Lean principles to assigned problems
  • To establish and use quality metrics to drive change and deliver measured improvements
  • To define outputs in the form of gains that can easily be measured and quantified
  • To define project scope, resources requirements and assign responsibilities for project team members


  • University graduate and/or holder of professional qualification of Banking, TQM, Business Management or related discipline
  • Minimum of 10 years' experience in a process improvement function with internal consulting, process re-engineering and/or business transformation management role, of which at least 4 years gained from the banking industry
  • Solid experience in managing projects of business process improvement to enhance efficiency and service quality
  • Knowledge of Lean Six Sigma, Six Sigma Green Belt certification or Lean Certification preferred
  • Proven ability to build strong, cohesive partnerships and work effectively with internal clients, such as business/operations/technology departments and other key stakeholders to enhance customer satisfaction
  • Proven ability to prioritize/manage time, quickly understand how a team works, influence and motivate team members and a willingness to tackle new and difficult challenges and manage through ambiguity
  • Excellent analytical, organizational and facilitation skills and able to use slides, graphs and charts to tell the story and show process improvement in highly visible and easily understood visual forms
  • Extroverted, conscientious, achievement oriented, open-minded and positive thinking with strong strategic, analytical and problem solving skills
  • Good command of both spoken and written English and Chinese


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More job information
Job ref no. Job ID: 1785 (CT3121187-01#0018)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 10 years
Career Level
  • Middle management level
  • Degree