Job ref no.: CT3118690-01#2561

Project Support Officer (CS Team) / Customer Service Executive

Cyberwisdom Asia Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

Job Description:

  • Provide application helpdesk service through phone and email to our clients.
  • Handle enquiries for application usage and support incident troubleshooting with project team.
  • Escalate incidents to project manager.
  • Maintain good relationship with clients.
  • Follow up client system usage status & progress.
  • Provide requirement collection and system training to clients.

 

Requirements:

  • Form 7 or above.
  • With minimum 1 year of relevant working experience.
  • Experience on application support service is preferred.
  • Strong communication and organization skills.
  • Good command of spoken and written English and Cantonese.
  • Organized, self-motivated, enthusiastic and rapid learning capability.

Interested parties please send full resume giving details of qualification and experience, present and expected salary, availability and contact numbers by clicking Apply Now.

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More job information
Job ref no. CT3118690-01#2561
Salary
  • N/A
Job Function
Industry
Location
  • Lai Chi Kok
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip