Job ref no.: CT3119362-01#3557

Public Liaison Officer / Manager

WO HING CONSTRUCTION COMPANY LTD

Benefits
  • 5-day week

Requirement

  • Have a University degree or equivalent;
  • Preferably have completed a post secondary certificate programme on public relation;
  • Good command of both oral & written English & Chinese (including Cantonese & Putonghua) having ‘C’ or above in both Chinese & English (Syllabus B) in the HKCEE or equivalent;
  • Excellent presentation skills
  • Be conversant with computer software of word processing in both Chinese & English documents;
  • With 2-3 years’ working experience with preferably 1 year’s experience in handling customer services, public enquires, event management and relation matters
  • Applicant will be required to take a written test.

Responsible

  • To Public Liaison Manager shall handle complaints and enquiries with the basic work-flow as follows:-
  • To tackle complaints, reply to the complainants by email, telephone or draft written reply in both English & Chinese;
  • To communicate with complainants by telephone or meeting;
  • To gather relevant information from various sources related to the complaints;
  • To monitor & follow-up the complaints and report to the ER of the handling progress;
  • To prepare statistics & report on complaints handling;
  • To liaise, consult and have meetings with all external parties;
  • To prepare presentation materials, to compile returns and to assist in organizing internal functions;
  • To carry out other duties to provide services to customers;
  • To coordinate and implement public relations programmes
  • Work Location: Cheung Sha Wan Water Supplies Department

We have equal opportunity for applicants with disability.

Please click Apply Now to submit your application. Applicants are required to send their full resume and expected salary to the attention of Ms Edith Lee for interview.

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More job information
Job ref no. CT3119362-01#3557
Salary
  • N/A
Job Function
Industry
Location
  • Cheung Sha Wan
Employment Term
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • Degree