Job ref no.: CT3119362-01#7462

Public Liaison Officer / Manager


  • 5-day week
  • Paid overtime


Wo Hing is a well established civil engineering Main Contractor. We are recruiting high calibre individuals to fill the following positions to work on a variety of challenging utilities/infrastructure projects:




  • Have a University degree or equivalent;
  • Preferably have completed a post secondary certificate programme on public relation;
  • Good command of both oral & written English & Chinese (including Cantonese & Putonghua) having ‘C’ or above in both Chinese & English (Syllabus B) in the HKCEE or equivalent;
  • Excellent presentation skills
  • Be conversant with computer software of word processing in both Chinese & English documents;
  • With 2-3 years’ working experience with preferably 1 year’s experience in handling customer services, public enquires, event management and relation matters
  • Applicant will be required to take a written test.



  • To Public Liaison Manager shall handle complaints and enquiries with the basic work-flow as follows:-
  • To tackle complaints, reply to the complainants by email, telephone or draft written reply in both English & Chinese;
  • To communicate with complainants by telephone or meeting;
  • To gather relevant information from various sources related to the complaints;
  • To monitor & follow-up the complaints and report to the ER of the handling progress;
  • To prepare statistics & report on complaints handling;
  • To liaise, consult and have meetings with all external parties;
  • To prepare presentation materials, to compile returns and to assist in organizing internal functions;
  • To carry out other duties to provide services to customers;
  • To coordinate and implement public relations programmes
  • Work Location: Cheung Sha Wan / Wan Chai

We have equal opportunity for applicants with disability.


Applicants are required to send their full resume and expected salary by email to Apply Now attention of Ms Edith Lee for interview. (All information received will be kept in strict confidential and only for employment related purposes)


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More job information
Job ref no. CT3119362-01#7462
  • N/A
Job Function
  • Wanchai
  • Cheung Sha Wan
Employment Term
  • Permanent
  • 2 years - 3 years
Career Level
  • Entry level
  • Degree