Job ref no.: CTM –12534 (CT3117724-01#2680)
CSL Mobile Limited

Quality Assurance Officer

CSL Mobile Limited

  • Insurance plan
  • Medical plan


  • To regularly review the Operation Audit and QA call items to enhance control at retail shops and sales channels
  • To produce operation audit and QA call report and highlights areas for improvement
  • To identify root causes of complaints and drive for improvement
  • To identify operation deficiency and upkeep control quality
  • To recommend solution to improve operations & control


  • Form 5 / HKCEE / HKDSE or above with 1 - 2 years working experiences and good knowledge in HKT and csl systems
  • Sound Knowledge in sales operation process and product offers
  • Good problem solving skill
  • Good interpersonal and communications skill
  • Able to work independently
  • Innovative, result-oriented, self-motivated & committed towards assigned achievement
  • Proficient in both written and spoken English & Chinese
  • Good in PC skills such as MS Excel, PowerPoint, Word and Outlook

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by email to

For more information on other job opportunities of PCCW, please visit our website.

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTM –12534 (CT3117724-01#2680)
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent