Job ref no.: CT3130798-01#0009
Impala Services Limited

Quality Control Manager – User Manuals

Impala Services Limited


  • Check user manuals for consumer products, mainly for European/US market
  • Ensure legal compliance as well as compliance with internal and customer-specific guidelines
  • Usability test and proofreading
  • Maintain and enhance guidelines and checklists
  • Provide feedback to technical editors
  • Report problems or concerns to senior management


  • 5+ years experience as a quality inspector for user manuals or as a technical writer with at least 2 years at managerial level
  • Candidates with less experience or knowledge will be considered for Quality Control Inspector
  • University degree in Translation, Technical Writing, Technical Studies, Documentation/Communication, Quality Management or related fields
  • Experience with European and American standards and regulations (e.g. EN/UL/IEC standards, CE, WEEE, FCC, etc.)
  • Excellent of both written and spoken English
  • Critical and logical thinking Analytical thought process
  • Meticulous attention to detail
  • Detail-minded, well-organized and able to work in a team environment
  • Highly organized with good coordination skills
  • Good communication and interpersonal skills
  • Able to work in a fast-paced and deadline-oriented environment
  • Able to work under pressure

You will enjoy:

  • 5 Days Work
  • Bank Holiday
  • Flexible working hours
  • Full Paid Special Leave
  • Discretionary Bonus
  • Medical Coverage
  • Dental
  • On-the-job training
  • Fun, creative and dynamic working environment
  • Convenient location

Grow with us!

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions.

In other words, live “Above the Line."

You would make an ideal candidate to join our company if you are willing to commit to the following “Above the Line" principles:

  • Accountability: See It, Own It, Solve It, Do It
  • Become part of the solution
  • Respect for others and their feelings
  • Act now!
  • Ask the question: “What else can I do?"
  • Ask the questions: “What coaching do you have for me?" and “What can I do better?"
  • Personal ownership and pride
  • Reject average
  • Show others that you care

We offer plenty of room for personal and professional growth. If you decide to join our team, we will actively support you to achieve your career advancement goals.

More job information
Job ref no. CT3130798-01#0009
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Senior management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Medical plan