Job ref no.: CT3118694-01#0073
Hong Kong Broadband Network Limited

Quality Enhancement Assistant (Quality Assurance)

Hong Kong Broadband Network Limited

  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Examination leave
  • Extra maternity leave
  • Extra paternity leave
  • Family-friendly Leave
  • Flexible working hours
  • Marriage leave
  • Paid overtime
  • Shuttle bus
  • Special / extra leave
  • Work at home
  • … + 9 more

The purpose to you with this career opportunity will be…

To join our dynamic team for improving overall customer experience


To be part of our mission, we are looking for a Quality Enhancement Assistant to…

Ensure excellence service and exceed customer expectation


You will create impact via…

  • Perform quality management activities by listening to calls, reviewing chats and auditing retail shop and sales booth to ensure frontlines are following policies and offering excellent service
  • Administers, organizes, and conducts product knowledge training


The following attributes will be valued…

  • Holder of High Diploma or above
  • At least 2 years of working experience in quality management/ training/ customer service/ sales
  • Good analytical and problem-solving mind, self-motivation, good interpersonal skills
  • Team player and ability to provide coaching
  • Proficient in MS Office applications and Chinese word processing
  • Fresh graduate will also be considered

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3118694-01#0073
  • N/A
Job Function
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
  • 0 year - 3 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree