Reception Manager (French Restaurant)
We are now inviting energetic, motivated and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents.
We are looking for talents for the position of Reception Manager in our new French Restaurant.
Responsibilities
- Lead the restaurant reception team to provide effective and satisfying service to guests
- Responsible for supervision the daily greeting and reservations work from restaurant reception team
- Proactively seek opportunities to go above and above for guests to deliver exceptional experiences
- Build & maintain genuine relationships, good communication and coordination with all guests and other team members of the company
- Assist in managing our internal VIP guest program on a rotating basis
- Responsible for training and developing the restaurant reception team to provide an unforgettable experience to our guests, to exceeds expectations by meeting and anticipating the wishes and needs of the guests
- Develop and implement policies and procedures for smooth running operations
Requirements
- Minimum 2-3 years working experience in F&B industry at managerial role, ideally experience of the luxury hotels / restaurants
- Opening and Pre-Opening experiences is a plus
- Good communication skills, demonstrate ability to interact with guests, employees and third parties that reflects highly on the hotel and the Company
- Strong organizational and leadership skills, problem solving, reasoning, motivating, organizational and training abilities
- Flexibility in dealing with onsite or guest’s last minute demands and when instilling a “Can-do" attitude
- Ability to work in a team environment, create courteous, friendly and professional work environment
- Good time management skill and willingness to work flexible shifts and hours
- Good written and verbal communication skills in English and Chinese
- Proficient computer skill & knowledge in POS & SevenRooms is preferred
| Job ref no. | CT3127889-01#0065 |
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About K11 ARTUS LIMITED
K11 ARTUS represents a new paradigm in luxury living.
As the first hospitality extension of K11, ARTUS offers free-thinkers and world travellers a place where they can gather and share ideas, surround themselves with inspiration through art, design and intuitive services.
Located at the new global art and design district Victoria Dockside at the Tsim Sha Tsui waterfront, ARTUS is opened in summer 2019.
We now invite energetic, motivated and enthusiastic candidate to join our ARTUS team. We need your creative mindset and valuable experience to make a remarkable movement.