為提升客戶服務品質以及樹立品牌良好形象，2016年我們在香港成立網路客戶服務中心，建立服務管理系統（Service Management System）並搭配客戶關係管理系統（Customer Relationship Management），以最即時的速度妥善處理客戶問題。
伴隨著顧客群增長，為了滿足客戶需求我們仿造O2O（Online To Offline）的商業模式，2018年已成立實體客戶服務中心，一致戮力朝「服務最用心，客戶最安心」之目標邁進，一定要成為國際金融投資之業界標竿。
九龍觀塘海濱道181號One Harbour Square20樓
1. 薪資15,000~18,000 (可面議)
Monday to Friday 9:00-18:30
Saturdays and Sundays are holiday.
1. “High dip" degree is a must.
2. At least 3 years of experience
3. Experiences in after-sale service center, reception center and customer service preferred
1. Answer and forward incoming phone calls
2. Greet and welcome guests
3. Perform other administrative duties
4. Order office supplies
5. Ensure the office is tidy and presentable
1. Salary：15,000~18,000 (negotiable)
2. Comply with or be better than HK employment regulations.
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At USGFX, we are committed to building long term relationships with our clients. We operate on trust, transparency and respect, and it is with these values & principles that we envision becoming the most trusted and respected forex broker in the world.
USGFX is a premium Australian forex and CFD broker, enabling clients worldwide to trade currency pairs, indices and commodities safely and securely online.
As well as providing our clients with direct access to the global foreign exchange market, we also provide the market news, analysis, and trading set ups so our clients can make their trading decisions conveniently and with technical analysis of the highest quality.
Headquartered in Sydney, USGFX is regulated by the Australian Securities and Investment Commission (ASIC) and we hold an Australian Financial Services Licence (AFSL).
Attracting clients from both Australia and all over the world, USGFX also maintain an office in Shanghai and satellite offices in Hong Kong and Auckland.
We have technologically advanced state-of-the-art servers located in London, New York and Hong Kong to ensure extremely fast speeds of execution for the benefit and advantage of our clients. This also means we are able to maintain very low slippage, low latency and of course minimum requotes for our traders.
To further add to our international credentials we also hold a New Zealand Financial Service Providers (FSP) Licence, which reinforces our strong standing and reputation in the wider Asia Pacific region.
As a forex broker, we are great believers in striking the right balance between cutting-edge technological sophistication and old fashioned customer service. That is why we complement our split-second ultra-fast execution of orders with the personal dedication of an account manager for all of our clients.
We are an Australian broker with a truly global reach and we believe that the investment in our people locally, and in our infrastructure internationally, is fuelling our unprecedented growth and success in the foreign exchange industry.