Posted on 2022-07-22
InterContinental Grand Stanford Hong Kong

Receptionist - Coffee Shop / Chinese Restaurant / Italian Restaurant 款接員 - 咖啡室 / 中菜廳 / 意大利餐廳

InterContinental Grand Stanford Hong Kong

Job Responsibilities:

  • Handle restaurant reservations and enquires;
  • Greet and seat guests upon their arrival in a professional manner;
  • Provide quality service to guests and exceed their expectations;
  • Follow up with guest to ensure a great meal experience;
  • Liaise with team to facilitate restaurant marketing & promotion campaign;
  • Work closely with both service and kitchen team;
  • Assist in restaurant duties to ensure a smooth day-to-day operations;
  • To keep the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Diploma or above in Food & Beverage Management, Hotel Management or related discipline;
  • 2 years related working experience in hospitality/ service industry;
  • An outgoing and friendly attitude and a high aptitude for quality guest service;
  • Excellent telephone & customer service skills;
  • Able to meet strict timeline and perform multiple tasks with minimum supervision;
  • Strong communication, presentation and interpersonal skills with good command of spoken and written English;
  • Basic knowledge in food hygiene is recommended.

We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

More job information
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Tsimshatsui East
Employment Term
  • Permanent
  • Full-time
  • 0 year - 10 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree