Job ref no.: CT3117566-01#0020
Stamford American School


Stamford American School

  • 5-day week
  • Dental plan
  • Medical plan


Receptionist Roles:

  • Greet and meet the visitors in professional and polite manner
  • Answer phones for incoming parent calls and follow up on messages and further action
  • Answer and make internal calls from/to teachers and departments
  • Manage walk-in traffic of families and their needs
  • Manage walk-in traffic of faculty members and their needs
  • Oversee deliveries to the School Office
  • Maintain and monitor visitor logbook, issuing and collecting badges
  • Attend visitor enquiries and respond to emails in a timely manner
  • Keeping the reception area tidy and presentable
  • Support Admissions as the first point of contact in the sales process
  • Support all school departments on taking phone calls at reception. This will include Admissions, HR, Finance and the various faculty departments.
  • Provide excellent customer service as expected from a premium international school


  • Monitor and manage attendance – with teachers, parents, students, sub-teachers, compliance & supervisor
  • Collect daily attendance records and report to Compliance on a monthly basis
  • Sign in students arriving late
  • Sign students out when departing early
  • Follow-up with families when students are absent


  • Assist in daily general office administration such as stationary and office supplies ordering, maintenance for office equipment
  • Assist in school events and functions
  • Perform daily mails and courier arrangement
  • Assist in ad-hoc activities and events – e.g. fire drills
  • Provide secretarial support as required

Help desk:

  • Welcome new parents & providing information. Support to get their uniforms, photo taken and give the New Parent Welcome Pack
  • Manage parent information and relationships
  • Update, maintain and check parents’ information and help students call their parents
  • Answer all parents’, students’, teachers’ questions or taking note their requests and delivering to the appropriate person, teacher or department
  • Manage survey implementation and results


  • Manage lost and found issues
  • Carry out other duties and tasks as reasonably directed by the Head of School
  • Oversee students waiting to be picked up after school

Position Requirements

  • Good interpersonal and collaboration skills
  • Able to work independently with little or no supervision
  • Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people
  • Excellent time management skills and ability to multi-task and prioritise work
  • Excellent written and verbal English and Chinese
  • Ability to speak Mandarin is a benefit
  • Proficiency in computer skills


  • At least 2 year of related working experience

Please send your full resume including your current/last salary and expected salary also together with copy of the certificates to HR team by email [via CTgoodjobs Apply Now ]

Personal data will be used for recruitment purpose only.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment.  Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

More job information
Job ref no. CT3117566-01#0020
  • N/A
Job Function
  • Homantin
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip