Job ref no.: CT3115413-01#3238


Aptitude Asia Limited



  • Work with respective sales and customer relationship teams through the entire service renewal life cycle
  • Coordinate and manage customer specific new and existing service contracts
  • Managing team of recurring revenue administrator specialists in multiple locations across the region
  • Creation of new and renewal pricing for contracts
  • Analyze contract language and specifics and apply them to maintenance pricing and schedule structure
  • Track and Follow up through service renewal cycle from creation to invoicing
  • Updating internal systems to maintain accurate data that will be used across multiple business units
  • Provide necessary feedback and recommendations as they relate to services and service renewal management and administration
  • Identify issues and problems as they occur and escalate as needed
  • Manage move, add + change requests to ensure proper invoicing and system updating
  • Provide support for efficiency analytics and recurring revenue related reporting



  • Bachelor's Degree required
  • 5+ Years experience in the field of recurring revenue administration with emphasis on technology and/or telecommunications support services
  • Demonstrated ability to adhere to a service renewal program
  • Ability to work, understand and progress in a fast paced technology driven environment
  • Strong analytical and problem solving capabilities, both quantitative and qualitative, to enable identification of issues and devise solutions
  • Familiarity with contract creation and execution in a Service Delivery environment and experience with contract terms and documents
  • Must be proficient in MS Office applications specifically Excel, Word and PowerPoint
  • Fluent English and fluency in Mandarin and / or Cantonese is a plus



If you qualify, please send your customised CV tocommerce at aptitudeasia dot com along with (APTITUDE ASIA APPLY  "Job Title - YOUR FIRST, MIDDLE & LAST NAME") on the Subject heading

For enquires for other potential positions, please email with (APTITUDE ASIA ENQUIRY "Job Title/s - YOUR FIRST, MIDDLE & LAST NAME") on the Subject heading

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More job information
Job ref no. CT3115413-01#3238
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Senior management level
  • Degree