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Job ref no.: CT3115413-01#3238

RECURRING REVENUE MANAGER, HK

Aptitude Asia Limited

FIN TECH COMPANY

RESPONSIBILITIES:

  • Work with respective sales and customer relationship teams through the entire service renewal life cycle
  • Coordinate and manage customer specific new and existing service contracts
  • Managing team of recurring revenue administrator specialists in multiple locations across the region
  • Creation of new and renewal pricing for contracts
  • Analyze contract language and specifics and apply them to maintenance pricing and schedule structure
  • Track and Follow up through service renewal cycle from creation to invoicing
  • Updating internal systems to maintain accurate data that will be used across multiple business units
  • Provide necessary feedback and recommendations as they relate to services and service renewal management and administration
  • Identify issues and problems as they occur and escalate as needed
  • Manage move, add + change requests to ensure proper invoicing and system updating
  • Provide support for efficiency analytics and recurring revenue related reporting

 

REQUIREMENTS:

  • Bachelor's Degree required
  • 5+ Years experience in the field of recurring revenue administration with emphasis on technology and/or telecommunications support services
  • Demonstrated ability to adhere to a service renewal program
  • Ability to work, understand and progress in a fast paced technology driven environment
  • Strong analytical and problem solving capabilities, both quantitative and qualitative, to enable identification of issues and devise solutions
  • Familiarity with contract creation and execution in a Service Delivery environment and experience with contract terms and documents
  • Must be proficient in MS Office applications specifically Excel, Word and PowerPoint
  • Fluent English and fluency in Mandarin and / or Cantonese is a plus

 

VERY IMPORTANT:

If you qualify, please send your customised CV tocommerce at aptitudeasia dot com along with (APTITUDE ASIA APPLY  "Job Title - YOUR FIRST, MIDDLE & LAST NAME") on the Subject heading


For enquires for other potential positions, please email with (APTITUDE ASIA ENQUIRY "Job Title/s - YOUR FIRST, MIDDLE & LAST NAME") on the Subject heading

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115413-01#3238
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Senior management level
Education
  • Degree