We invite highly motivated, dynamic professionals to join our growing Asia Pacific Regional Delivery Centre (ASPAC RDC)
Backed by a worldwide partnership of professional services firms, KPMG plays a leading role in a rapidly advancing digital transformation. As the importance and demand of digital technology platforms and consistency ever increases, KPMG has a clear focus on leveraging cloud technologies and cutting-edge ERP technologies to support our member firms in the region.
The Regional Business Solution Delivery Lead oversees several key functions within the Regional Application Support (RAS) team that enable the delivery of a high-quality service to member firm end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role. It requires that you establish and manage expectations within the business and to apply industry best practices to drive the RAS team to achieve those expectations to a high standard through fixing any reliability issues, tracking service metrics. This role requires someone who can keep a positive relationship with (internal) clients, meet deadlines, lead a team, stay organized, manage conflict and use creativity to find ways to make the service better and improve customer satisfaction.
The role involves:
The ideal candidate should possess:
Only shortlisted candidates will be contacted by KPMG Talent Acquisition team.
We offer successful candidates an attractive remuneration package and the opportunity to work in a dynamic and exciting environment.
Personal data collected will be used for recruitment purposes only.
© 2021 KPMG, a Hong Kong partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.
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KPMG China operates in 25 cities across China, with around 12,000 partners and staff in Beijing, Changsha, Chengdu, Chongqing, Foshan, Fuzhou, Guangzhou, Haikou, Hangzhou, Hefei, Jinan, Nanjing, Ningbo, Qingdao, Shanghai, Shenyang, Shenzhen, Suzhou, Tianjin, Wuhan, Xiamen, Xi’an, Zhengzhou, Hong Kong SAR and Macau SAR.
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 147 countries and territories, and have 219,000 people working in member firms around the world.