Job ref no.: req34273

Regional Program Manager (Hong Kong, Kowloon Bay)

Kuehne & Nagel Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job description

Start or continue your international career with this excellent opportunity to join the world’s leading forwarding and logistics organisation and be part of our ongoing success story.

You have to support the Regional Key Account team to lead the supply chain customer relationship and be accountable for supply chain compliance and operational excellence for International Supply Chain (ISC) customers.

Acting as an international supply chain customer expert, you are required to implement the continuous improvement, oversee the data quality accuracy, provide timely responses and resolve problems escalating from local origin operations.

We are looking for highly motivated individual who is driving for excellence and willing to take up challenges to join us.

Your tasks and responsibilities

  • Take lead and establish Key Performance Indicator (KPI) as mutually agreed with customer
  • Monitor and reinforce origins for Standard Operation Procedure (SOP) compliance and Key Performance Indicator (KPI) on the customers’ requirement
  • Monitor the Regional Control Tower for operational and technical support to Asia Pacific origins to achieve highest service quality and prevent potential service failures
  • Work with overseas operational teams to deliver solutions and enhance standardization of operational processes and documents to meet customer service requirements across regions
  • Identify problem root cause and provide corrective action/ problem resolution for operational efficiencies and network improvement
  • Drive continuous operationalprocess improvement and maintain data quality management for service excellence across the region and globally

Your skills and experience

  • University graduate with related experiences in the logistics/supply chain industry
  • With strong exposure in supply chain, key account and project management in freight forwarding firms management
  • Strong analytical and problem solving skills
  • Excellent communication and presentation skills
  • Good Command of spoken and written English, Chinese and Mandarin
  • Business travel is required

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions.  We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide.  We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.


Elaine Chan – Human Resources Officer
Kuehne & Nagel Limited
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With over 76,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

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Reference Number: req34273

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More job information
Job ref no. req34273 (CT3116128-01#1199)
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree