Job ref no.: CT3130312-01#2757

Regional Retail Application Lead - POS


Key Job Accountabilities:

  • Drive APAC Retail roadmap with a strong sense of demand management
  • Defines solutions for improving Store experience for customers
  • Track projects risks and decide on corrective measures to minimize impact on cost and delay
  • Liaise with the Business teams and Infrastructure teams to plan store upgrades and related projects.
  • Manager vendor partner for delivery for technical projects and issue resolution.
  • Hands on development and database scripting


Business Relationship Management:

  • Be able to communicate with APAC stakeholders including Sales and Store Retail teams, Country GMs, APAC IT, Group IT
  • Identify and understand Retail business needs
  • Be aware of APAC Retail local specificities and market trends


Functional Support and Training:

  • Manage functional and demands requests raised by APAC Retail teams
  • Follow up maintenance and support done by the maintenance team and give visibility to country Retail and business teams
  • Ensure the development of expertise and know-how of the local country IT teams or local business teams.


Profile and Professional Experience Requirements: 8 to 10 years


  • Significant experience working in a Retail company managing retail POS applications
  • At least 6-7 years working as a Retail Technology lead
    • Either in an IT department in Retail or FMCG
    • Either in a consulting firm with integration / localization projects in Retail or FMCG


Technical Skills / Personal Skills:


  • Retail / FMCG business and industry knowledge
    • Fast moving goods retail industry or selective distribution
    • Customer experience and Omni channel
    • Stock Management
    • Mobile POS implementation
  • Significant retail application technical management experience with a deep understanding of project and process design, methodology and tools
  • Experience of Integration with heterogeneous systems
    • Payment Gateways
    • API's/Micro services
    • Order management systems
    • Ware house management systems
    • CRM/Loyalty systems
  • Customer Oriented
  • Strong business change / demand management skills
  • Ability to work smart and coordinate multiple pieces of work at the same time
  • Ability to adapt rapidly to a changing context and priorities
  • Teamwork in a multinational / multicultural environment
  • Ability to track and report status to IT management and business partners
  • Strong written, verbal and presentation skills in English

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More job information
Job ref no. CT3130312-01#2757
Job Function
Employment Term
  • Permanent
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree