Job ref no.: CT3115703-01#2563

Remote Access System Specialist

Talented City

Duties & Responsibilities:
  • System management and upkeep of the production environment
  • Problem diagnosis, troubleshooting, escalation and communication
  • Documentation creation and maintenance for infrastructure and applications support
  • Testing of server upgrades and patch deployment
  • Change Management checkouts following a release
  • Provide operations support during incidents and assist in creating RCA following the event
  • Identify and help implement operational efficiency initiatives
  • Monitor - Triage - Remediate – Escalate alerts
  • Resolution of end user issues escalated by the Help Desk

  • Degree holder in Computer Science or relevant discipline
  • 2 years’ experience in operating remote access services (Citrix, Terminal Services, VPN’s solutions)
  • At least 2 years’ working experience in UNIX/LINUX/Windows admin
  • At least 2 years’ working experience in supporting web server infrastructure
  • Ability to make sound decisions following approved procedures in a fast paced environment
  • Ability to work independently with little supervision
  • Proven troubleshooting skills in a support environment
  • Good command of both spoken and written English

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115703-01#2563
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Non-management level
  • Degree