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Posted on 2022-11-09
Remote Helpdesk Engineer (Level 1-3 Support) (25K+) (Ref032)
Job MatcherJob Description
Responsibilities:
- Remote Support support of our client’s IT Infrastructure
- Responsible for remote systems/technical support and administration on network, desktop/server hardware and software, and application systems
- Provide Level 1 – 3 remote support for incidents and problem resolution
- Interact with other team members and other teams to progress projects and incidents
Requirements:
- University degree IT / Engineering or equivalent
- 2 - 7 years' relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server
- Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
- Experience working with Cisco Firewall/switches is a plus
- Experience with virtualisation software is a plus e.g. VMWare
- Experience in Citrix XenApp, SQL Server, Blackberry Enterprise Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
- Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
- Self-starter who is confident, action and results orientated
- Must be attentive to detail, proactive and have strong troubleshooting skills
- Technical, analytical, interpersonal and organisation skills required
- English and Cantonese language proficiency is essential for this role
- **Candidates with more experience will be considered as Senior Helpdesk Engineer***
If this is the role for you, please apply by sending your resume (in MS WORD format) with your expected salary to us via our company email : i n f o @ t r i a n g l e r e c r u i t . c o m or click "A P P L Y N O W" !
***Due to the volume of applicants, only shortlisted candidates will be contacted.***
The information provided by applicants will be used for employment related purpose only. All applications will be treated in strict confidence and used exclusively for recruitment purposes
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Company Overview
We are a Hong Kong based recruitment professional company that connects companies and candidates to their success. Triangle Recruitment is talented with over 30 years of recruitment experience combined in our team and is no doubt one of the most experienced in the local market.
Our Believe
Our core value holds with our passion. Our passion comes from becoming your partner, your friend, someone who understands your needs and wants. Our drive comes from the success we bring you, the feeling that we are worthwhile. We believe that services drives connections and that is what we are good at, we avoid time-wasting, misunderstandings and confusions.
For more information on our Recruitment Services, please visit http://www.trianglerecruit.com
We are constantly looking for talent to join in our company! Feel free to email us at i n f o @ t r i a n g l e r e c r u i t . c o m and keep yourself updated with market information!
